Becoming the victim of fraud is one of the worst things that can happen to a company. First, you experience the loss of income from the fraud. Then, there’s the ongoing headache of rectifying the illegal activity, such as changing bank accounts. Also, depending on the kind of fraud and the type of company you […]
Trust. It’s vital to the success of any relationship—your personal relationships and the relationship you have with your customers and potential customers. Similarly, just as trust must be established, built, and grown in personal relationships, it must be built, grown, and developed in business relationships too. This might not be easy – but not so […]
Let me ask you something: What keeps your customers coming back? Would you like them to come back more often and increase the amount of money they spend with you? A well-designed loyalty program can accomplish both of these goals. There are several ways to implement a loyalty program depending on whether you own a […]
Usually, when you keep doing the same things, you get the same results. Sometimes we get stuck in old habits with our business strategy. Is it holding you back? Maybe it’s time to give your business model a kick in the pants and try something new. If you’re having trouble growing your business, or want […]
When I talk to people about our e-commerce gateway solutions, they invariably ask me how they can increase sales on their website. Now, I’m not a web developer, but I’ve been around long enough and seen enough websites to have a good idea of what works best. The first thing you have to realize is […]
Cyber-criminals are always coming up with new ways to cheat you out of your money. A growing scam is known as ransomware, where the criminals literally hold all of your computer data until you pay a ransom for it. Businesses are especially hard-hit by this crime. It disrupts your ability to run your business and […]
They go by several names – mobile wallets, e-wallets, digital wallets. Whatever you choose to call them, their popularity with consumers is growing by leaps and bounds. Approximately 15 percent of consumers currently use mobile payments from a portable electronic device. Industry experts expect transactions from mobile devices to increase by roughly 200 percent this […]
Given the ubiquity of online shopping and ordering, it’s likely that your small business has at least some presence on the internet, if not a fully functioning online operation for selling your product or service. Because online payments are processed remotely by transmitting sensitive data, customers can sometimes be wary of online payment systems. It’s […]
E-commerce is the new business frontier. More and more consumers are opting to do business online as opposed to conducting in-person transactions at places of business. And it makes sense: the convenience and variety provided by online shopping and business offers consumers more options, chances to save money, and find the product or service they […]
Helping Customers Transition to EMV® Cards Across the board, reports and surveys seem to indicate that the greatest customer complaint concerning EMV® cards is the processing time, which may often lead to lengthy lines and check-outs at the POS. You, as the merchant, can play a valuable role in helping customers navigate this transition […]