Potential scam affecting merchants during COVID-19 crisis

Helping business owners is always our top priority, whether you are our client or not. It’s during times like these that we see an uptick in potential scams.

We have received reports of businesses being contacted by callers claiming to be representatives of a merchant services provider. These callers are telling merchants that their current provider is shutting down due to the COVID-19 situation. Then, they proceed to tell the merchant they need to switch processors to continue accepting electronic payments. Don’t fall victim to the boiler room telemarketing scam.

If you have received this type of call, please know that this is part of a scam and not legitimate. Swypit will continue to be your trusted partner and support your payment processing needs and all other services that we currently provide. All of our credit card processors/merchant services providers have been identified by the U.S. Department of Homeland Security as a designated critical infrastructure provider because we run and operate the systems that keep the finance and commerce world moving. This means that the recent state-wide shelter-in-place/stay-at-home mandates or other related restrictions currently do not impact operations that perform critical functions and will reman open.


That is only one example. The types of potential scams will more than likely increase as the COVID-19 situation continues to develop. Just hang up and feel confident we will continue to be available with every swipe, chip, tap or hand keyed transaction you do with no interruption of service.


We will continue to monitor and update you on other trends like this as appropriate. As the backbone of the finance and commerce world, we are committed to providing the same level of service, availability and security that you expect from us.


Please share this on all your social media platforms for other business owners.

Swypit will continue to be your credit card processing concierge service!