Swypit CEO Kevin Hodes Helps Businesses Consistently Deliver the Perfect POS Customer Experience
Frisco, TX – July 25, 2016 – Kevin Hodes, CEO of Swypit has published a new blog entitled “Creating the Perfect POS Experience For Your Customers.” In the blog post, he encourages business owners to consider the POS experience in 3 stages: the greeting, the transaction, and the thank you.
Hodes says, “Sometimes customers are a little tentative about approaching the POS (even though that’s where they have to pay for things!); make customers feel comfortable, greet them as they approach and ask if they found everything they needed, or perhaps if you could help them find something else. Make light chitchat. Whatever you can do to put them at ease. People generally remember a smiling face. You want them to leave the store thinking, ‘Wow! What a pleasant interaction that was…’”
Read the whole article here. http://swypit.com/creating-the-perfect-pos-experience-for-your-customers/
Founded in 1999, Frisco, Texas-based credit card processing service Swypit offers next generation electronic payment solutions, combined with world-class service, price, and leading edge technology. Kevin Hodes, a Certified Payment Professional through the Electronic Transactions Association, is committed to providing his customers with the most cost-effective payment solutions for their businesses. He is a board member of the Frisco Chamber of Commerce and The American Fallen Soldiers Project. He is also active in other community foundations and events, including Boy Scouts of America, Frisco Citizen’s Fire and Police Academies, and Wipe Out Kids Cancer. Hodes also appears in the financial best-seller The Soul of Success, Volume II with his chapter, “The Truth About Credit Card Processing!”